by888 Terms & Conditions

Last Updated: January 2026

Welcome to by888, Bangladesh's trusted online gaming platform. These Terms & Conditions govern your access to and use of the by888 website, mobile application, and all associated gaming services. This agreement is entered into between you (the registered user) and by888 as the service operator.

By registering an account, accessing the platform, or placing any wager on by888, you unconditionally accept these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must immediately cease use of the platform and close your account. These terms may be updated periodically; continued use of by888 constitutes acceptance of any revised terms.

Key Principles at a Glance

1. Eligibility and Age Verification

Access to by888 is strictly limited to individuals who meet all of the following eligibility criteria. It is your sole responsibility to ensure that your use of by888 complies with all laws applicable in your jurisdiction.

• You must be at least 21 years of age (21+ only). by888 operates a strict zero-tolerance policy on underage gambling.
• You must be a natural person capable of forming a legally binding contract under the laws of your country of residence.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by local law.
• You must not be a current or former employee, agent, contractor, or affiliate of by888 or any of its associated entities.

2. Account Registration and Verification

To access by888's full suite of gaming services — including cricket betting, live casino, slots, and crash games — you must complete the registration process and create a personal account. Each user is permitted to hold one account only; duplicate accounts are prohibited.

Registration Requirements

• You must provide accurate, current, and complete information including your full legal name, date of birth, residential address, and valid contact details.
• You are responsible for maintaining the confidentiality of your username, password, and all account credentials. Never share your login details with any third party.
• You must notify by888 immediately if you suspect unauthorized access to or use of your account.

KYC Verification

by888 may require Know Your Customer (KYC) verification at any stage of your account lifecycle, including before processing any withdrawal. This is a mandatory industry-standard process designed to prevent fraud, money laundering, and underage gambling. Required documents may include:

• A government-issued photo ID such as National ID Card (NID), passport, or driving licence.
• Proof of residential address no older than 90 days (e.g., utility bill, bank statement).
• Proof of ownership of the payment method used for deposits (e.g., screenshot of registered bKash/Nagad account).

3. Deposits, Withdrawals, and Payment Methods

by888 supports a range of trusted local payment channels widely used across Bangladesh. All financial transactions are processed in Bangladeshi Taka (BDT). The following key financial parameters apply to all accounts:

The following payment policies apply to all accounts without exception:

• Withdrawals will only be processed to the same payment method and account name used for the original deposit, in accordance with anti-money-laundering policy.
• by888 reserves the right to carry out additional KYC checks before releasing any withdrawal, particularly for amounts exceeding ৳20,000 in a single transaction.
• Deposits made in error or intended for fraudulent purposes will be reversed, and the associated account may be permanently suspended.

4. Bonuses, Promotions, and Wagering Requirements

by888 offers a variety of promotional incentives including welcome bonuses, reload bonuses, free spins, and seasonal event promotions tied to events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the terms set out in this section and any applicable promotion-specific terms published at the time of the offer.

Standard Bonus Conditions

• All bonuses carry a wagering requirement (rollover) that must be met before bonus funds or associated winnings can be withdrawn. Wagering requirements are stated clearly in each individual promotion.
• Bonus funds must be used within the validity period stated in the promotion. Expired bonus funds will be removed from your account without notice.
• by888 reserves the right to amend, suspend, or withdraw any promotional offer at any time without prior notice if circumstances require it.
• Only one active welcome bonus is permitted per household, IP address, or shared device. Claiming multiple welcome bonuses through separate accounts constitutes a breach of these terms.

Free Spins Policy

Free spins awarded as part of a promotion are subject to the following conditions:

• Free spins are only valid on the designated game(s) listed in the promotion and cannot be transferred or exchanged for cash.
• Winnings generated from free spins are credited as bonus funds and remain subject to the applicable wagering requirement before withdrawal.

5. Betting and Gaming Rules

All wagers placed on by888 — across cricket betting markets, live casino tables, slot games, and crash games — are final once confirmed. The following general betting rules apply platform-wide:

• Bets cannot be altered or cancelled after submission unless specifically permitted by a game or event rule.
• In the event of a technical error or system malfunction during a game session, the affected round may be voided and stakes returned. by888's decision in such cases is final.
• Cricket betting markets are governed by official match results declared by the relevant governing body (ICC, BCB, or equivalent). by888 is not responsible for errors in third-party data feeds used to update live markets.
• Maximum winning limits per bet or per day may apply to certain markets and game types. These limits will be communicated in the relevant game or market description.

For live casino games including roulette, blackjack, baccarat, and game-show formats powered by Evolution Gaming and Ezugi, the rules of each individual game apply as displayed at the table. Players are advised to review game rules before participating.

6. Prohibited Activities

The following activities are strictly prohibited on by888. Engaging in any of these activities will result in immediate account suspension, forfeiture of all funds, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or artificial intelligence tools to gain an unfair advantage over other players or exploit platform features.
• Collusion, match-fixing, or any coordinated activity designed to manipulate game or betting outcomes.
• Fraudulent chargebacks, false payment disputes, or any attempt to circumvent the standard withdrawal process.
• Opening multiple accounts to abuse promotional offers, claim duplicate bonuses, or bypass account restrictions.
• Any activity that violates applicable laws, including money laundering, financing of illegal activities, or use of funds derived from criminal conduct.

by888 employs advanced fraud-detection systems that monitor all activity in real time. If suspicious behaviour is detected, your account may be frozen pending investigation. During any investigation period, withdrawals will be suspended.

7. Intellectual Property

All content on the by888 platform — including but not limited to software, text, graphics, logos, icons, images, audio clips, game interfaces, and the overall design and layout — is the exclusive property of by888 or its licensed content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, transmit, or create derivative works from any by888 content without express written permission.

The by888 brand name, logo, and all associated trademarks are registered marks of by888. Unauthorized use of any by888 trademark, whether in digital or print form, is strictly prohibited and may result in legal action.

8. Limitation of Liability

To the fullest extent permitted by applicable law, by888 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform. Specifically, by888 accepts no liability for:

• Loss of funds resulting from your failure to secure your account credentials, including failure to enable two-factor authentication where available.
• Service interruptions, downtime, or data loss caused by events beyond by888's reasonable control, including internet outages, third-party provider failures, or force majeure events.
• Any gambling losses incurred while using the platform, including losses arising from technical malfunctions subsequently ruled as voided rounds.

9. Privacy and Data Protection

by888 is committed to protecting your personal data. We collect, store, and process personal information in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By creating an account, you consent to the collection and processing of your data as described in the Privacy Policy.

We implement SSL encryption across all data transmissions and store sensitive account data in encrypted format. We do not sell or rent your personal information to third parties for marketing purposes. For full details on how we handle your data, please refer to our Privacy Policy page.

10. Account Suspension and Termination

by888 reserves the right to suspend, restrict, or permanently terminate any account at its sole discretion. Grounds for termination include but are not limited to:

• Breach of any provision of these Terms & Conditions, including prohibited activities outlined in Section 6.
• Failure to complete KYC verification within the required timeframe, or providing false or misleading documentation.
• Voluntary account closure requested by the account holder, subject to fulfilment of all outstanding wagering requirements and completion of any pending withdrawals.

11. Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which by888 is registered and operates. Any dispute arising out of or in connection with these terms shall first be referred to by888's customer support team for informal resolution.

If a dispute cannot be resolved informally within 30 days of being raised with customer support, both parties agree to submit the matter to binding arbitration conducted in English. by888's final decision on all matters relating to game outcomes, technical errors, and bonus eligibility is conclusive and not subject to further appeal.

12. Amendments to These Terms

by888 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. When material changes are made, we will endeavour to notify registered users via email or a prominent notice on the platform. It is your responsibility to review these terms periodically. Your continued use of the by888 platform following the posting of any changes constitutes your acceptance of those changes.